Overview
To request after-sales service, please refer to our warranty policy to ensure your request meets the terms and conditions for service, such as warranty coverage or return eligibility. You will need to provide necessary details such as order numbers, receipts, and any relevant screenshots or photos of the issue.
After gathering the required information, contact our local distributor or reseller to discuss a resolution, such as repair, replacement, or refund.
SLICK provides several customer support, service, and inquiry channels for its line of stands:
Support & Contact Channels
- Email Support: Direct inquiries can be sent to hello@cnslick.com.
- Phone & WhatsApp: Reach support directly at +86 177 1662 7428.
- Location: Ningbo City, Zhejiang Province, China