1. Product & Ergonomics
What types of stands does SLICK offer?
We offer premium ergonomic mounting and standing solutions across four primary categories:
- Laptop Stands: Height-adjustable and swivel aluminum stands designed to elevate your screen to eye level and prevent neck strain.
- Phone Stands: Swivel, folding, and magnetic car phone holders for hands-free viewing.
- Tablet Stands: Multi-angle desktop stands built for work, drawing, or media consumption.
- Reading Stands: Portable book and document holders designed to reduce glare and post-reading neck fatigue.
What materials are SLICK stands made from?
Most SLICK stands are engineered using high-grade aluminum alloy paired with non-slip silicone pads. This combination delivers maximal structural stability, lightweight portability, and scratch protection for your devices.
Will a SLICK laptop stand fit my device?
Our laptop stands (such as the SLICK WZ-402 series) are universally designed to accommodate devices ranging from 10 inches to 17 inches in screen size, including MacBooks, Dell XPS, HP ThinkPads, and Surface laptops.
How do SLICK stands help with posture?
By elevating your screen or material to natural eye level, SLICK stands reduce forward head tilt, preventing the slouching and tension commonly associated with prolonged laptop or mobile device use.
2. Orders & Wholesale
Do you accept custom color options or bulk orders?
Yes! Select products support customized colors, logos, and OEM packaging for corporate orders or wholesale partners. Contact our team at hello@cnslick.com for minimum order quantities (MOQ) and customization details.
Can I modify or cancel my order after it has been placed?
If you need to make changes or cancel an order, please email us within 12 hours of placing your order. Once a package enters processing or shipment, we are unable to cancel it prior to delivery.
3. Shipping & Delivery
Where do you ship from, and how long does delivery take?
Orders are dispatched directly from our manufacturing and distribution hubs. Standard international delivery typically takes between 7 to 15 business days, depending on your location and local customs clearance.
How can I track my order?
Once your shipment leaves our facility, you will receive a shipping confirmation email containing your tracking number and a link to monitor your delivery status in real-time.
4. Warranty & Returns
What is SLICK’s return policy?
We offer a 30-day return policy on all unused products in their original packaging. If you are not satisfied with your purchase, contact our support team to initiate a return.
What should I do if my product arrives damaged or defective?
If your item arrives damaged or exhibits a manufacturing flaw, send photos/videos of the issue to hello@cnslick.com within 48 hours of delivery. We will issue a replacement or full refund immediately.